Back
Legal & Privacy

Terms of Use

Scottish Marketing Directory – Terms of Use

Last updated: 3 September 2026

1. ABOUT THE SCOTTISH MARKETING DIRECTORY

The Scottish Marketing Directory (“SMD”, “the Directory”, “we”, “us” or “our”) is operated by:

Socially Creative Ltd
Company Number: 14073646
Registered Office: Suite 5 IDB House, 70 Savile Street, East Sheffield, S4 7UQ
Email: susan@scottishmarketingsummit.com

SMD is an online discovery and matchmaking platform designed to help businesses and marketing professionals find and connect with one another.

Although SMD has a particular focus on Scotland and the Scottish business and marketing community, users may join from anywhere in the world.

By accessing or using SMD, you agree to these Terms of Use.

2. ELIGIBILITY

You must be at least 18 years old to use SMD.

By creating an account, you confirm that:

  • you are aged 18 or over;
  • the information you provide is accurate to the best of your knowledge;
  • you have authority to provide information relating to any business you represent; and
  • you will use SMD for legitimate professional and business purposes.

We may refuse, restrict, suspend or remove access to SMD where we reasonably consider this appropriate, subject to applicable law.

3. CREATING AND SECURING YOUR ACCOUNT

You are responsible for maintaining the security of your account and login credentials.

You must not:

  • create an account using deliberately false or misleading information;
  • impersonate another person or business;
  • allow another person to misuse your account;
  • attempt to gain unauthorised access to another account; or
  • create accounts for abusive, fraudulent, unlawful or misleading purposes.

You are responsible for activity carried out through your account.

4. YOUR PROFILE

Users may provide information including, but not limited to:

  • full name;
  • business or company name;
  • profile photograph or logo;
  • location;
  • website;
  • LinkedIn or other professional links;
  • professional headline;
  • biography;
  • industries;
  • marketing specialisms and services;
  • years of experience;
  • portfolio information and files;
  • budget information;
  • marketing requirements; and
  • information about the type of professional relationship, service or support they are seeking.

You are responsible for ensuring information you provide is accurate to the best of your knowledge and for keeping your profile reasonably up to date.

SMD does not routinely verify the identity, experience, qualifications, portfolio, client history, financial standing, claims, representations or other information provided by users.

The presence of a person or business within SMD does not mean that Socially Creative Ltd has vetted, accredited, approved, recommended or endorsed them.

5. PROFILE AND EMAIL VISIBILITY

SMD is an account-based directory. Directory profiles are intended to be viewed by registered SMD users after login and are not intended to be publicly accessible profiles on the open internet.

Your account email address is required for account administration and authentication.

Your account email is not included in your general directory profile by default.

You may separately choose to display an email address on your directory profile by enabling the “Display my email address on my profile” setting.

If you enable this setting, you acknowledge that other registered SMD users will be able to view the displayed email address and may use it to contact you for legitimate professional purposes.

You may turn email visibility off at any time.

Displaying an email address does not constitute consent to receive bulk marketing or to be added to third-party mailing lists.

6. AI MATCHMAKING AND RECOMMENDATIONS

SMD may use artificial intelligence and automated technology to suggest potentially relevant businesses, marketers or professional connections.

Matches may be generated using information supplied by users, including factors such as location, industry, services, requirements, experience, budget, preferences and other profile information.

AI-generated matches and recommendations are provided as discovery tools only.

A match does not constitute:

  • an endorsement by SMD or Socially Creative Ltd;
  • verification of either party;
  • professional advice;
  • a guarantee of compatibility;
  • a guarantee that someone is suitably qualified;
  • a guarantee of availability;
  • a guarantee of commercial success; or
  • a guarantee of any particular result.

References to a “perfect match”, match percentage, compatibility or similar terminology within SMD or its marketing describe the intended discovery experience and should not be interpreted as a guarantee of suitability or outcome.

Users remain responsible for carrying out their own due diligence before entering into any professional or commercial relationship.

7. RELATIONSHIPS BETWEEN USERS

SMD provides a platform for discovery and introductions.

Socially Creative Ltd is not a party to agreements entered into between SMD users.

If users choose to work together, they are responsible for agreeing their own:

  • scope of work;
  • contracts;
  • fees;
  • payment arrangements;
  • deliverables;
  • deadlines;
  • intellectual property arrangements;
  • confidentiality obligations;
  • insurance requirements;
  • tax obligations; and
  • other commercial terms.

Payments between users take place independently of SMD.

Socially Creative Ltd does not employ SMD users, act as their agent, engage them on another user's behalf or guarantee their work.

Users are responsible for carrying out whatever checks they consider appropriate before engaging another user.

8. DISPUTES BETWEEN USERS

Any contract, engagement or commercial relationship created following an introduction or discovery through SMD is between the relevant users.

SMD is not responsible for resolving private disputes concerning matters including work quality, payment, missed deadlines, contractual obligations, intellectual property or professional conduct.

We may choose to consider reports concerning behaviour on or connected with SMD where that behaviour may breach these Terms or our Community Guidelines.

Doing so does not mean Socially Creative Ltd assumes responsibility for resolving private commercial disputes.

9. ACCEPTABLE USE

You must use SMD professionally and lawfully.

You must not use SMD to:

  • harass, intimidate, threaten or abuse another person;
  • unlawfully discriminate against another person;
  • publish hate speech or abusive material;
  • create fake or deliberately misleading profiles;
  • impersonate another person or organisation;
  • make deliberately false or materially misleading professional claims;
  • commit or facilitate fraud;
  • distribute malware or malicious code;
  • attempt to compromise SMD's security;
  • access accounts or data without authorisation;
  • publish unlawful, defamatory, obscene or otherwise inappropriate content;
  • infringe another person's copyright, trade mark or other intellectual property rights;
  • upload material you do not have the right to use;
  • collect information for unlawful purposes;
  • scrape, crawl, harvest or systematically extract SMD data;
  • create databases using information obtained from SMD;
  • sell or redistribute directory data;
  • add SMD users to marketing lists without appropriate permission;
  • send bulk unsolicited messages;
  • use automated tools to mass-contact directory members; or
  • otherwise misuse information obtained through SMD.

Our Community Guidelines form part of these Terms and provide further information about acceptable behaviour.

10. PROFESSIONAL OUTREACH

SMD exists to create genuine professional connections.

Users may contact another member where there is a genuine and reasonably relevant business opportunity, enquiry, collaboration or professional reason for doing so.

However, being listed in SMD does not constitute consent to receive mass marketing.

Users must not treat SMD as a bulk prospecting database or mailing list.

Where users conduct their own direct marketing, they are independently responsible for complying with applicable privacy, data protection and electronic marketing laws.

11. REPORTING USERS

Users may report profiles or behaviour they reasonably believe breaches these Terms or our Community Guidelines.

We may review reports and take action where we consider it appropriate.

Submitting a report does not guarantee that a profile will be removed, suspended or that any particular action will be taken.

We reserve the right to determine appropriate moderation action at our reasonable discretion, subject to applicable law.

12. SUSPENSION AND REMOVAL

We may restrict, suspend or terminate an account or remove content where we reasonably believe:

  • these Terms have been breached;
  • our Community Guidelines have been breached;
  • a user presents a risk to other members;
  • fraudulent, abusive or misleading activity has occurred;
  • SMD is being misused;
  • the integrity or security of the platform may be at risk;
  • continued access could expose SMD, Socially Creative Ltd or its users to legal or material risk; or
  • removal is otherwise reasonably necessary to protect the community or service.

Serious breaches may result in immediate restriction or removal without prior warning where appropriate.

13. USER CONTENT AND INTELLECTUAL PROPERTY

You retain ownership of intellectual property you upload or submit to SMD.

By uploading content, you confirm that you own it or have the necessary rights and permissions to use it.

You grant Socially Creative Ltd a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format and display that content as reasonably necessary to provide, operate, maintain and improve SMD.

You also grant Socially Creative Ltd permission to use content that you have chosen to display as part of your directory profile for reasonable promotional purposes relating to SMD, such as demonstrating the Directory, showcasing members or promoting the SMD community.

This does not transfer ownership of your content to Socially Creative Ltd.

14. AVAILABILITY OF SMD

We aim to keep SMD available and functioning effectively but cannot guarantee uninterrupted or error-free access.

Maintenance, technical issues, third-party services, security incidents or circumstances outside our reasonable control may occasionally affect availability.

Features may be changed, improved, added or removed as SMD develops.

15. THIRD-PARTY TECHNOLOGY

SMD relies on third-party technology and service providers to operate aspects of the platform.

These may include application infrastructure, authentication, hosting, artificial intelligence, CRM, email, security and related technology services.

Their availability and performance may occasionally affect SMD.

16. FREE AND FUTURE PAID SERVICES

SMD is currently available free of charge.

We may introduce optional paid subscriptions, features, services or other commercial offerings in future.

Where payment is required, the relevant price and any additional terms will be presented before a user purchases or subscribes.

We will not retrospectively charge users for previously free use without informing them.

17. NO GUARANTEE OF RESULTS

While SMD is designed to help create valuable professional connections, we cannot guarantee that:

  • you will find a suitable marketer, client or business;
  • another user will respond to you;
  • a match will result in work;
  • information supplied by another user is accurate;
  • another user will perform services to an expected standard; or
  • using SMD will generate revenue, clients, work or other business results.

You are responsible for deciding whether another user is appropriate for your requirements.

18. LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by applicable law, Socially Creative Ltd is not responsible for losses arising from private agreements, engagements, communications, representations or disputes between users.

We are not responsible for indirect or consequential business losses arising from reliance on another user's profile or an AI-generated recommendation where such liability can lawfully be excluded.

19. CLOSING YOUR ACCOUNT

Users may request or initiate account deletion using the functionality provided within SMD or by contacting us at susan@scottishmarketingsummit.com.

Deleting an SMD account removes the user's directory profile and access to the service.

Certain information may be retained where reasonably necessary or legally permitted, including records required for security, fraud prevention, dispute management, legal compliance or establishing, exercising or defending legal claims.

Further information is provided in our Privacy Policy.

20. CHANGES TO THESE TERMS

We may update these Terms as SMD develops or where legal, regulatory, security or operational requirements change.

Where a change is material, we may notify users through SMD or by email.

Where fresh acceptance is appropriate or legally required, we may require users to accept an updated version before continuing to use SMD.

21. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Nothing in these Terms removes any mandatory rights that you may have under applicable consumer or data protection law.

22. CONTACT

Questions about these Terms can be sent to:

Socially Creative Ltd
Suite 5 IDB House
70 Savile Street
East Sheffield
S4 7UQ
Email: susan@scottishmarketingsummit.com